Hugos Manly

Reviews

• ★ ☆ ☆ ☆ ☆
  There was a time where we couldn't get any wait staff's attention so we opted for the Manager's attention, because he was only a few metres away from us. However, Manager who displaces aloofness someone who is too good for 'Hugos' leaned towards the cashier desk for hours talking/laughing chose to look the other way to carry on talking when we waved at him. It was a very obvious moment. He looks around and check on each person in each table, nevertheless, he just won't come over and fill-in for a quick wait staff's role or at least find someone to attend to our table promptly as possible, but instead made us wait as long as we can; he was disinterested in customer service, de-motivated, no interpersonal skills with no leadership thus no team-work. Overall, everything took so long and we regretted that we had returned to Hugos.
  By Mike S, June 17, 2017
• ★ ★ ★ ★ ★
  Best dining location in Manly in my opinion. Sunset views are amazing. I've eaten there for years and never had a bad meal. Food is excellent but pricey and their pizzas are top notch (they won best pizza in Australia in the past). Recommend the Spanner crab linguine, Angel hair pasta, or prawn pizza.
  By Cam Hook, September 25, 2016
• ★ ☆ ☆ ☆ ☆
  Our Saturday late lunch with our overseas visitors was not as nice as we hoped when our visitor and myself were showered with wine. The waitress lost her balance and dropped two glasses of wine spilling it on us. Our visitors first restaurant meal in Sydney was otherwise nice and the staff helping to dry our visitors and my wine soaked clothes and clean the broken glass could not have been more attentive but we were hoping to get some kind of compensation for having to wear wine soaked and smelly clothes for the rest of the day. Luckily it was white wine and not red wine, because we then would have at least expected to get our dry cleaning bill paid for. We had raved about this place to our visiting friends so this incident put a bit of a damper on the day. We both were very conscious of our clothes smelling of wine all day. I would like to give some friendly advice. In the future please offer your dining guests some sort of compensation for the damage done on their dining experience. A bottle of wine for the table, discount on their bill, pay for their dry cleaning bill or something similar to make the experience positive and more memorable instead of them remembering it was that restaurant were we got soaked with wine.
  By John Niemela, September 14, 2016

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